Contact Us: (541) 415-0600
Safety, Security and Privacy
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We have established a Secure Shopping Guarantee for every transaction that you make with Captain Drake's FAA. Should any unauthorized charges appear on your credit card as a result of shopping with Captain Drake's FAA, you must notify your credit card provider in accordance with its reporting rules and procedures. We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own.
What Information About Me Is Collected and Stored?
We collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is Information Collected From Children?
With Whom Do You Share Information?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We also may offer you the opportunity to purchase products and services provided by third parties. If you purchase any of these products or services, we will provide your personal information to the third parties that provide them, but we authorize these third parties to use this information only in connection with the products and services they provide.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Captain Drake's FAA or any of our affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.
What Steps Are Taken To Keep Personal Information Secure?
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?